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    • Thomas, thank you! I love your photos and your project to create a huge photo library. Thanks for making them available! BTW, Thomas's full Times Square photo reminded me of <a...

      3 years ago by bbebop

      in StratBlog Redesign

    • Hey! Thanks! Looks really good. I never thought about cropping out the pedestrians and traffic but it works really well as a header. Tom

      3 years ago by Thomas Hawk

      in StratBlog Redesign

    • The Kim Clark transcript is available for purchase <a href="http://www.charlierose.com/shop/showTapesbyguest.asp?intProdID=14705">here</a>.

      3 years ago by bbebop

      in Kim Clark on Leadership

    • How can I get a transcript of the Kim Clark interview by Charlie Rose on his last day in the job (7/29/2005)?

      3 years ago by Ray Uskievich

      in Kim Clark on Leadership

    • Thanks for picking up the thread from the Leadership.Now. blog. I can tell you what Blohowiak thinks regarding your question about evaluating your team members for performance *and* values:...

      4 years ago by Don Blohowiak

      in When You’ve Hired the Wrong Person…

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Employees are Customers

Started by bbebop · 7 months ago

“I am a longtime fan of travel services superstar Hal Rosenbluth’s idea-philosophy, captured in a book he coauthored: The Customer Comes Second. That is, if you really want to ‘put the customer first,’ put the people who serve the customer % ... Continue reading »

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